Workspace Agents ChatGPT

Workspace Agents ChatGPT is OpenAI’s tool for building custom AI agents inside a shared ChatGPT workspace. Instead of starting from scratch every time, teams can create agents that handle repeatable tasks, follow set instructions, connect with business tools, and help people work faster.

This makes it especially useful for organizations that want more than a basic chatbot. With workspace agents, teams can build internal assistants for research, drafting, support, operations, reporting, and other recurring workflows. Agents can also be shared across a company, used inside Slack, and even scheduled to run automatically.

What Workspace Agents ChatGPT does

Workspace Agents ChatGPT helps businesses create AI agents for repeatable work inside ChatGPT. These agents can be designed for specific jobs, such as summarizing account notes, drafting follow-up messages, answering internal questions, collecting information from connected apps, or handling recurring team processes.

Unlike a one-off prompt, a workspace agent gives your team a reusable setup. It can include instructions, tools, app connections, starter prompts, and publishing controls, so other teammates can use the same workflow in a consistent way.

Who it is for

This tool is mainly built for business teams using ChatGPT Business, Enterprise, Edu, or Teachers plans where workspace agents are available in research preview. It is a strong fit for operations teams, customer support teams, sales teams, internal knowledge teams, project managers, and anyone who wants to reduce repetitive manual work.

It is also helpful for admins and team leads who want to create shared AI workflows instead of relying on each employee to build their own prompts from scratch.

Main features

Workspace Agents ChatGPT includes an agent builder that lets users create agents from a blank setup or start from a template. You can define what the agent should do, choose tools, refine behavior, test outputs, and publish the final version for teammates.

Another major feature is sharing and team access. Agents can appear in a workspace directory, making them easy for coworkers to find and reuse. Creators can also duplicate agents, edit them over time, review version history, and track usage with analytics.

Slack support is another standout benefit. Teams can connect agents to Slack channels, allowing coworkers to use the agent without leaving Slack. This is useful for teams that already run daily communication and task coordination there.

Workspace agents can also run on schedules. That means an agent can be set up to perform recurring work automatically, such as preparing updates, reviewing inputs, or generating routine outputs on a defined cadence.

How to use Workspace Agents ChatGPT

Getting started is fairly straightforward. In a supported ChatGPT workspace, open the Agents area from the left sidebar. From there, you can browse existing agents, choose a template, or create a new one from scratch.

Next, describe what you want the agent to do. ChatGPT can draft a plan for the agent, which you can review and adjust. In the builder, you can refine instructions, choose available tools, add app connections where supported, and preview the agent before publishing it.

Once the agent is ready, create and publish it so teammates can use it. People can run the agent directly from its page or call it inside a normal ChatGPT conversation by using the @ mention feature. If Slack is connected, the same agent can also be deployed in a Slack channel for team use.

If your workflow is repetitive, you can add a schedule so the agent runs automatically. This can save time on regular tasks that do not need a person to manually start them each time.

Common use cases

One common use case is internal research and summarization. A team can build an agent that gathers notes, reviews connected content, and produces short summaries or action items in a consistent format.

Another use case is sales and account support. For example, an agent can help pull together customer context, qualify opportunities, and draft follow-up communication for reps.

Workspace agents can also support operations and project workflows. Teams may use them for recurring reports, intake handling, internal Q&A, document review, or updating teammates with routine status summaries.

Because agents can be shared, they are also useful for standardizing best practices. Instead of everyone writing different prompts, a company can provide a trusted internal agent for a specific process.

Pricing and availability

Workspace agents are available in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans. ChatGPT Business starts at $20 per user per month when billed annually, or $25 per user per month when billed monthly. Enterprise pricing is custom.

There is also a free trial option shown for ChatGPT Business on OpenAI’s business pricing page. However, workspace-agent-specific flexible usage pricing is expected to take effect on July 6, 2026, according to OpenAI’s rate card, so costs may change depending on usage and plan setup.

Supported platforms and integrations

Workspace Agents ChatGPT works inside ChatGPT for supported workspaces. OpenAI also lists access to ChatGPT on web, iOS, and Android for Business and Enterprise plans, and workspace agents can additionally be used through Slack when configured.

OpenAI highlights integrations with many business apps through ChatGPT, including tools like Slack, Google Drive, SharePoint, GitHub, and Atlassian, though exact app availability can depend on workspace settings and plan access.

Why teams may like it

The biggest benefit of Workspace Agents ChatGPT is consistency. Teams can turn a useful prompt into a reusable internal tool that others can access without rebuilding the workflow every time.

It also improves collaboration. Because agents live in a shared workspace, teams can publish, manage, update, and analyze them together instead of keeping useful automations siloed with one person.

Finally, it helps reduce repetitive work. Whether a team is drafting, summarizing, routing, researching, or reporting, workspace agents can save time and make everyday tasks easier to scale.

Final thoughts

Workspace Agents ChatGPT is a practical option for companies that want to move from simple chat prompts to shared AI workflows. It combines custom agent building, team sharing, scheduling, and Slack access in a way that fits real business operations.

If your team already uses ChatGPT and wants a more structured way to automate repeatable work, this is a tool worth exploring. It is especially appealing for organizations that want AI assistants built for internal processes rather than just general conversation.